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architecture

10 posts

July 1, 2026

Loop Engineering Is Distributed Systems. Except for the Four Parts That Aren't.

We were debugging an agent loop that wouldn't stop.

engineeringarchitectureagentsdistributed-systemsproduction

June 18, 2026

How We Built Agent Lens — Full Observability Into Every Token, Tool Call, and Context Collapse

A user filed a support ticket.

engineeringobservabilityarchitectureelasticsearchagents

June 18, 2026

One Brain, Eight Channels — How Synkora Connects a Single Agent Across WhatsApp, Slack, Telegram, API, Widget, and More

A customer messages your support agent on WhatsApp at 2am.

engineeringarchitecturemulti-agentintegrationsslackwhatsapptelegram

June 18, 2026

MCP Servers in Synkora — How Any Agent Gets Any Tool, Without Us Writing a Single Line of Integration Code

A developer opened a support ticket last month.

engineeringarchitecturemcptoolsintegrationsagents

June 17, 2026

How We Run Hundreds of Bots on a Single Process — and Scale It Horizontally

One process per bot.

engineeringarchitecturescalingslacktelegramwhatsapp

June 17, 2026

Four Places We Compact Context Before It Reaches the Model

Context bloat is not one problem.

engineeringperformancecostarchitecture

June 17, 2026

How We Built the Knowledge Layer: Embedding, Chunking, and Retrieval from the Ground Up

A document is not knowledge.

engineeringragknowledge-basearchitectureembeddings

June 8, 2026

How We Built Circuit Breakers and Retry Logic Into Synkora Agents

Most agents look reliable in the happy path.

engineeringreliabilityperformancearchitecture

June 7, 2026

The Hidden Cost of Memory: How We Keep Agent Conversations From Getting Expensive

The demo agent looks cheap.

engineeringperformancecostarchitecture

February 20, 2026

Why We Built Synkora: Closing the Gap Between 'It Works' and 'It Works in Production'

There is a specific moment when an AI project changes character.

engineeringarchitectureproduct